As you may be aware, a widespread ransomware campaign is affecting various organisations worldwide, with reports of hundreds of thousands of infections in as many as 74 countries, including the United States, United Kingdom, Spain, Russia, Taiwan, France, and Japan. The software can run in as many as 27 different languages.
We often pick up customers after they have had a bad experience with one of the larger national (or regional) IT support companies, and the complaints are always the same, so let me share them with you.
As a provider of IT hardware, we frequently have lots of old tech equipment come through our hands. Sometimes we refurbish it and sell it, sometimes we give it away to local charitable organisations, and sometimes, especially if it's only good for spare parts, we'll sell it on our eBay shop. The following is my account of dealing with an eBay buyer who I will politely refer to as a 1st class numpty.
If you're in the market for a new PC, or you've just bought one, making sure your computer comes with the correct licences can be a bit confusing. We boil it down to the key information you need to know if you're buying computers for your small business.
We need to use databases because we have a very short memory and we are bad with maths! Because we live in a world sitting on a pile of papers & paperwork, it is almost impossible for us to reconstruct what we did before, yesterday, last week or last year. Trouble is, most times, we must know not only what we did, but what others did - our colleagues, business partners, anyone... Enter the world of the business database.
So, as I write this, Computercentric are now two months into our transition to QuickBooks Online, Intuit's accounts software for small & medium sized business, and I thought it was about time we shared our experiences, to help you to make your mind up, and also, selfishly, in the hope that QuickBooks developers spot this and pull their collective fingers out of their collective arses to make a superb piece of software even better.
This month we look at the options available to businesses who either can't get decent broadband, or just want a faster connection! We put the spotlight on our Bonded Broadband product which allows businesses to get faster internet connectivity, without it costing the Earth.
I have lost track of how may times we have gone to visit a prospective client, and discovered that their existing backup routing is either non-existent, or not working. For the sake a few hundred pounds, you can safeguard your business against the catastrophe associated with data loss.
At Computercentric we offer so many services, it can sometimes be confusing to know how and where we can fit into your business and make things easier for you. Here are my top ten tips, and ways that we can help you to make life easier, more productive, and save you money.
Do you allow visitors and guests to use your internet connection? Unless you're one of those miserly hotels that thinks it's OK to charge £20 for an hour of internet access at a speed that was slow in 1996, then you are probably giving it away for free. So why not leverage your WiFi and get your customers to do some social advertising for you? Click to read more about how you can get your own WiFi Hotspot using Facebook WiFi from Computercentric.
Virtualisation is one of the current buzzwords in the IT world. It is important that decision makers understand the basics of what virtualisation means to them, if only to prevent me having to explain it to every customer for whom we are quoting a server!
In the latest news from Ofcom, BT are ranked as the most complained-about broadband provider in the UK. For anyone who has experienced BT customer service, this may not surprise you, but what continues to surprise me is how many businesses still think that the best place to get your phone lines and broadband from is BT! We look at some of the reasons why you should consider getting your mission-critical communications services from anyone other than the major providers.